With 30 years of experience building software products in the Bay Area, Louis Moynihan has been at the forefront of software innovation. As a former WhatsApp employee, Louis played a key role in shaping WhatsApp products, interacting with 3.2 billion users globally and enabling hundreds of thousands of businesses to thrive on the WhatsApp Business API.

 

Today, Louis partners with businesses to deploy cutting-edge solutions across Google RCS, WhatsApp API, and Apple Messaging for Business

David is a tech industry veteran with 30 years of experience driving innovation in AI and business messaging at Blackberry, Microsoft, Huawei, Meta, and Google. He led global initiatives for Tech/Telco verticals for both Meta & Google. David played a key role in Google’s RCS global rollout to hundreds of enterprises in multiple regions 

 

He is also pioneering the future of business messaging by integrating it with Generative AI and leading the Conversational AI Masterminds group in Silicon Valley, helping startups and enterprises unlock the full potential of AI-powered customer engagement.

With nearly two and a half decades on the front lines of leading innovation in digital communications, James is a recognized authority in messaging, chat, and AI-driven strategy. For the past nine years, he’s been the connective tissue between global brands and platform giants, managing high-stakes messaging partnerships with Apple, Google, and Meta across two of the industry’s leading platforms (LivePerson and Infobip).

His expertise in Conversational CX has consistently delivered measurable gains for Fortune 500 companies, resulting in revenue acceleration and operational savings. Today, James helps brands unlock the full potential of Conversational Commerce, Marketing, and Service, designing rich-messaging experiences that don’t just support customer journeys but transform them.

With nearly two and a half decades on the front lines of leading innovation in digital communications, James is a recognized authority in messaging, chat, and AI-driven strategy. For the past nine years, he’s been the connective tissue between global brands and platform giants, managing high-stakes messaging partnerships with Apple, Google, and Meta across two of the industry’s leading platforms (LivePerson and Infobip).

His expertise in Conversational CX has consistently delivered measurable gains for Fortune 500 companies, resulting in revenue acceleration and operational savings. Today, James helps brands unlock the full potential of Conversational Commerce, Marketing, and Service, designing rich-messaging experiences that don’t just support customer journeys but transform them.